Program Overview
Emotional Intelligence (EI) is defined to be the capacity to recognize and manage own emotions and those of others. Research showed that the trait of EI is the most reliable predictor of overall success in the workplace.
Purpose:
The program aims to help sharpen EI competencies to improve wellness, productivity, and engagement throughout the team and organization
The program covers the role of EI in enhancing employee engagement and productivity while providing a variety of simple tools to build EI in a team environment and to accomplish goals in the personal lives of individuals.
Key Takeaways
The Program will cover practical strategies to help participants:
-
Develop emotional awareness to become more present, connected, and empathetic.
-
Enhance self-mastery to feel balanced and in control.
-
Have more resilience in the face of challenges and uncertainty.
-
Design coping mechanisms when feeling anxious and overwhelmed.
Agenda
Introduction: Overview of Emotional Intelligence in the Workplace
Developing Emotional Awareness
-
Understanding the Components of Emotional Awareness
-
Exercises: Identifying Emotions in Real-Time
-
Tools to Enhance Empathy and Connection with Colleagues
Enhancing Self-Mastery
-
Techniques for Emotional Regulation and Maintaining Balance
-
The Role of Self-Awareness in Professional Growth
-
Case Study: Applying Self-Mastery in Workplace Scenarios
Building Resilience & Designing Coping Mechanisms
-
Strategies for Building Resilience in the Face of Adversity
-
Coping with Anxiety and Overwhelm: Practical Tools and Techniques
-
Group Activity: Designing Personal Coping Strategies
RELATED COURSE
8 & 9 May 2025
Novotel Sydney
Communicate With Impact
Coming Soon
8 & 9April 2025
Crown Hotel
Perth Australia